Property management, in the 20th century was the blocking and tackling of the multi-family real estate industry – dealing with the day-to-day operational and financial property-related matters; doing the unspectacular. The whole point was to protect and preserve the physical plant. In the 21st century, we would argue that old-school property management is necessary, but not sufficient to meet the emerging and changing needs of proactive owners and the Board of Directors/Board

Why is it important to set goals for the year? First and foremost, goal setting provides organizational direction and purpose. This activity creates focal points for the Board’s time and energy. Second, it enables the Board to determine through an objective measurement whether it had a successful year or not. Successful execution is whether the Board is moving the community/building along in a meaningful direction. This annual grade allows the Board to assess its goals for t